Do you charge sales tax or VAT? 
We do not charge any sales tax on any order.  No VAT and import duties will be incurred.

Do you ship to PO Boxes or APO/FPO Boxes? 
We do ship to PO Boxes and APO/FPO Boxes. Orders to PO Boxes will be sent through the post office.

Has my order shipped?  

Click the Order Status link after you have created an account.  If the order status is labeled as "Sent for packing", then it has alerady been shipped.

How long does it take to receive an order?
Most orders by standard delivery will deliver within 5 to 12 days after the order has been placed. Expedited delivery or "Express" mail will deliver within 2 to 4 business days.

Why should I buy from your shop?
We offer the lowest prices online for many products.  We have an extremely friendly and easygoing approach to customer service. Give us a try and we promise you'll want to shop with us again!

How do I track my order?  
You will receive a shipping confirmation email with the tracking number to track your order.

Do you ship internationally? Do you ship to the UK, Canada, Australia, Europe, New Zealand, etc?
Yes, we do ship internationally, to anywhere in the world.  Please check the delivery estimates page to get an idea of the delivery time frame.

How do I return my order?  
Please check the returns policy page for more information. The link is at the bottom of our website under the policies section.